bstarCS
AI‑Powered 24/7 Customer Service & Support
Deliver exceptional 24/7 AI customer support. Provide seamless, around‑the‑clock assistance with AI chatbots, ticketing, and messaging integrations like WhatsApp — increase satisfaction and build trust with timely, helpful service powered by bstarCS.
Self‑service via bstarOne
Manage support workflows, knowledge bases and bots on the award‑winning bstarOne AI platform.
Get started with bstarOne
Managed services
Prefer a hands‑off approach? We’ll design, deploy and maintain your complete customer service workflows and integrations.
Contact us
bstarCS & bstarCRM features
Omnichannel Communication
Connect with customers on their preferred platforms — chat, email, SMS and popular messaging apps — while keeping conversations unified.
Consistent context across channels for faster, smarter support.
24/7 AI Chat Support
Answer questions and resolve common issues instantly with intelligent chatbots that escalate to agents when needed.
Reduce wait times and improve first‑contact resolution.
Automated Returns & Workflows
Automate returns, refunds and common service flows to reduce manual work and speed up customer resolutions.
Trigger actions, notify stakeholders and update records automatically.
Streamlined Request Management
Organize and prioritize customer inquiries with a built‑in ticketing system, SLAs, tags and priority routing to ensure nothing slips through.
Intelligent routing matches issues to the right teams and agents.
CRM & Workflow Integration
Sync tickets, conversations and customer data with bstarCRM or forward to webhooks — save drafts, require approval, or auto‑send responses.
Maintain accurate records and automate follow‑ups across systems.
Customers
Centralized customer profiles with history, notes, custom fields and timelines — the single source of truth for sales and support.
Leverage enriched data for better, faster service.
Projects & Tasks
Manage projects, milestones and task boards; assign work, set priorities and track progress across teams.
Link tasks to tickets, customers and invoices for end‑to‑end visibility.
Invoices, Payments & Estimates
Create branded invoices, accept online payments and issue estimates — convert approved quotes to invoices in one click.
Automated reminders and multi‑gateway support improve cash flow.
Subscriptions & Products
Manage recurring billing, product catalogs, SKUs and inventory with flexible plans and trials.
Use products across estimates, invoices and reports for consistent billing.
Your Business, Always On
Meet bstarAi Chat— Your 24/7 AI Support Team
bstarAi Chat delivers instant, personalized responses around the clock. From sales and support to lead qualification, it automates customer interactions while seamlessly connecting to your systems — helping your business run smarter, faster, and always open.
Smart Multi-Agent System
Detects customer intent instantly. Connects to specialized AI agents for sales, support, or general questions. Automates routine tasks, freeing your team for high-value work.
Seamless Human + AI Collaboration
Built-in Human Agent System for smooth handoffs. Integrated email follow-ups for better customer care. Cross-platform support: desktop, tablet, and mobile included.
Fully Customizable & Scalable
Over 50 design settings to match your brand. Works with bstarAi Store and third-party systems for bookings, payments, and more. Adapts to any business — local shops, online stores, or tech startups.
Take bstarAi Chat Everywhere Your Customers Are
bstarAi Hub — Omnichannel Support Powered by Your AI
With bstarAi Hub, you extend the intelligence of bstarAi Chat and the knowledge from your bstarAi Store to email, WhatsApp, and social media. Automate responses, maintain consistency, and engage customers wherever they reach out.
AI-Powered Multi-Channel Support
Use the full power of bstarAi Chat across email, WhatsApp, Instagram, LinkedIn, Discord, and Telegram. Pull knowledge directly from your bstarAi Store for accurate, personalized replies. Automate routine conversations while freeing your team for higher-value tasks.
Seamless AI + Human Collaboration
Handle simple requests automatically, escalate complex ones to your team. Integrated follow-ups via email and messaging keep communication smooth. Maintain a consistent, professional voice across every platform.
Scalable, Consistent, and Brand-Aligned
Add new channels as your business grows without extra setup. Ensure messaging is consistent with the knowledge stored in bstarAi Store. Perfect for entrepreneurs, local businesses, online shops, and tech startups.
bstarCRM features
bstarCRM
Grow Smarter with AI‑Driven CRM
bstarCRM is an integrated, AI‑powered CRM platform that centralizes customers, projects, invoicing, payments and more. Leverage intelligent insights to automate workflows, boost collaboration, and accelerate revenue growth for small teams and solo founders.
Customers
Centralized customer profiles with contact history, notes, custom fields and relationship timelines.
Single source of truth for sales and support.
Projects
Organize work by projects with milestones, deliverables and timeline views to keep teams aligned.
Link clients, tasks and invoices for end-to-end visibility.
Tasks
Create, assign and prioritize tasks with due dates, reminders and status tracking.
Integrates with timesheets and project boards.
Invoices
Professional invoice templates, customizable branding and automated reminders for faster payments.
Track status and aging at a glance.
Payments
Accept online payments, record manual payments and reconcile transactions with your invoices.
Multiple gateways supported.
Estimates
Create and send professional quotes that convert — clients can approve or request changes online.
Convert approved estimates to invoices in one click.
Subscriptions
Manage recurring billing with flexible plans, trial periods and automatic invoicing.
Automate churn management and revenue reporting.
Products
Maintain a catalog of products and services with pricing, SKUs and inventory controls.
Used across estimates, invoices and reports.
Expenses
Log business expenses, attach receipts and categorize spend for accurate profit tracking.
Sync with projects and reports for margin visibility.
Proposals
Draft branded proposals with scope, pricing and e-sign options to accelerate sales acceptance.
Track opens, views and client approvals.
Contracts
Create, send and store contracts with versioning and e-signature support for secure agreements.
Maintain an audit trail for compliance.
Support — Tickets
Handle customer requests with a ticketing system, SLAs, tags and priority routing.
Connect support tickets to customer records for faster resolution.
Support — Knowledge Base
Publish searchable KB articles to reduce tickets and empower customers with self-service help.
Include article analytics to improve content over time.
Team
Manage users, roles and permissions with shared calendars and activity feeds to improve collaboration.
Granular access controls for security.
Timesheets
Track billable and non-billable time per task or project with easy approvals and exportable reports.
Sync time with invoices for accurate billing.
Reports
Built-in dashboards and customizable reports for sales, finance, project performance and team productivity.
Export data for accounting and investor reporting.
bstarCS is designed for
Local Business Owners
Connect with your community by offering reliable, AI-driven customer support that handles inquiries, returns, and shopper assistance efficiently. bstarCS helps local businesses maintain strong customer relationships with minimal effort.
Online Business Owners
Boost your online store’s reputation with 24/7 AI customer service that manages questions, order issues, and returns instantly. bstarCS ensures your customers receive fast, consistent support, improving loyalty and repeat sales.
Solopreneurs
Simplify your customer service with an easy-to-use AI chatbot and ticket system. bstarCS empowers solopreneurs to provide professional support around the clock without needing a large team.
Startups
Scale your customer support effortlessly with AI-powered automation. bstarCS offers startups a robust platform to manage customer inquiries, streamline returns, and maintain high satisfaction levels as you grow.
24/7 AI Chat Support
Engage customers instantly with an intelligent chatbot that answers questions and resolves common issues anytime, day or night.
Streamlined Request Management
Organize and prioritize all customer inquiries efficiently with a built-in ticketing system, ensuring no request goes unanswered.
Omnichannel Communication
Connect with your customers on their preferred platforms, delivering consistent, convenient service across chat, email, and popular messaging apps.
Automated Returns & Workflows
Streamline processes like returns with AI-powered workflows that guide customers and significantly reduce your team's manual workload.
“Create Stunning Visuals, Drive Engagement, and Accelerate Growth Effortlessly. bstarMedia harnesses the power of advanced AI technology to help local businesses, online entrepreneurs, solopreneurs, and startups create professional-quality images and videos quickly and easily.”
bstarMedia
“Tired of inconsistent lead flow and generic outreach? bstarLeads leverages advanced AI to identify and qualify high-potential prospects tailored to your business. Generate a steady stream of quality leads, enabling more efficient sales efforts. Stop chasing, start converting.”
bstarLeads
“Struggling to genuinely connect with customers or boost their loyalty as a small business or entrepreneur? bstarEngage uses innovative AI to deliver personalized engagement, crafting meaningful interactions tailored for your audience. Build stronger relationships and boost customer loyalty.”
bstarEngage
“Are your sales processes bogged down by manual tasks, slowing down your team and deal closures? bstarSales introduces AI-driven workflows that expertly manage everything from inquiries and orders to follow-ups, ensuring seamless operations. Close deals at an accelerated pace, and deliver outstanding customer experiences.”
bstarSales
“ Is your customer support limited by hours or struggling to provide consistent, high-quality service? bstarCS delivers 24/7 AI-powered support, seamlessly handling questions, managing returns, and assisting shoppers at any time. Significantly improve customer satisfaction and build trust with timely, helpful service that truly reflects your brand's commitment to excellence.”
bstarCS
“Are you looking to harness AI's power but need a solution specifically built for your unique business challenges? bstarAi crafts your own tailored AI platform, customized to your precise needs and goals, all powered by leading AI technologies. Empower your business with a truly personalized AI advantage, ensuring the technology works exactly how you need it to.”
bstarAi
Awards
The industry recognizes us.
We simplify digital business for SMEs and entrepreneurs.
Excellence Award for Innovative B2B Solutions 2025
SME news UK enterprise awards
AI Solutions Provider of the Year – Singapore
Corporatelivewire Innovation and excellence award 2025
Best Emerging AI-Powered Business Tool 2025
SME news UK enterprise awards
SME AI Solutions CEO of the Year 2024 - UK
CEO monthly
CEO of the Year (B2B AI Solution) – London 2025
C-Suite Insider
Working with bstardigital
Building a successful business has never been easier.
Reach out to us today! Our team of experts is ready to discuss your needs and explore how we can support your success, tailored to your unique situation.
Customer Satisfaction
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